This Privacy Policy describes how The Vedic Secrets ("we," "us," or "our") collects, uses, shares, and protects the personal information obtained from visitors and users ("you" or "your") of our website. By accessing or using our website and its services, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

1.1 Personal Information: We may collect personal information from you when you voluntarily provide it to us. This includes information such as your name, email address, phone number, birth date, birth time, and birth location. We collect this information when you contact us through our website, subscribe to our newsletter, or purchase our consultation services.

1.2 Payment Information: When you make a purchase on our website, we collect payment information to process your transactions securely. This may include credit card details, billing address, and other relevant payment details. We do not store your payment information on our servers. Instead, we rely on reputable and secure payment processors to handle your payment transactions.

1.3 Usage Information: When you visit our website, we may collect certain information automatically. This may include your IP address, browser type, operating system, device information, and other technical details. We may also collect information about your activities on our website, such as the pages you visit, the links you click, and the duration of your visit. We may use cookies and similar tracking technologies to gather this information. You can manage your cookie preferences through your browser settings.

2. Use of Information

2.1 Personal Information: We may use the personal information we collect from you to provide you with the requested services. This includes astrology consultation services, appointment scheduling, and customer support. We may also use your personal information to send you relevant updates, newsletters, promotional materials, and other communications related to our services. You have the option to opt-out of receiving such communications by following the unsubscribe instructions provided in the communication or by contacting us directly.

2.2 Payment Information: We use your payment information solely for the purpose of processing your transactions securely and efficiently. We do not store your payment information on our servers, but rely on reputable and secure payment processors to handle this information.

2.3 Usage Information: We may use the usage information we collect to analyze and improve the functionality of our website, enhance user experience, and ensure the security of our website and services. This information helps us understand how users interact with our website, identify areas for improvement, and detect and prevent potential security risks. We may also use this information for statistical purposes or to comply with legal obligations.

3. Sharing of Information

3.1 Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website, delivering services, and conducting business operations. These service providers may include web hosting providers, email service providers, payment processors, and analytics providers. These providers are bound by confidentiality obligations and are only permitted to use your information to the extent necessary to perform their services. We carefully select service providers who maintain appropriate security measures to protect your personal information.

3.2 Legal Compliance: We may disclose your personal information if required to do so by law, regulation, or legal process, or if we believe in good faith that such disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others. This includes exchanging information with law enforcement authorities or other third parties as necessary for fraud protection and credit risk reduction.

4. Data Security

We take the security of your personal information seriously and implement robust security measures to protect it from unauthorized access, alteration, disclosure, or destruction. These measures include but are not limited to encryption, firewalls, regular security audits, and ongoing staff training. We use reputable third-party hosting providers that maintain high standards of data security. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

5. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to collect information about your interactions with our website. Cookies are small text files that are stored on your device when you visit a website. They help us analyze trends, administer the website, track users' movements around the site, and gather demographic information. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your device until you delete them) to provide you with a more personalized experience on our website. You can manage your cookie preferences through your browser settings.

6. Third-Party Websites

Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of those websites before providing any personal information.

7. Children's Privacy

Protecting the privacy of children is important to us. Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe that we may have inadvertently collected personal information from a child, please contact us immediately, and we will promptly remove the information from our records.

8. Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes we make will be effective immediately upon posting the revised policy on our website. We encourage you to review this Privacy Policy periodically to stay informed about our information practices.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at hello@thevedicsecrets.com We will make reasonable efforts to address and resolve your concerns.

By using our website and services, you consent to the collection, use, and sharing of your personal information as described in this Privacy Policy. We are committed to protecting your privacy and maintaining the security of your information.